Contact Information

If you need help with an order, a return, a refund request, a shipping update, or any general customer service issue, please contact Maple Vale Studio using the details below.

Customer Support

Email: support@maplevalestudio.ca

Returns Email: returns@maplevalestudio.ca

Phone: +1 (647) 582-9146

Business Address

Maple Vale Studio
100 King Street West, Suite 5700, Toronto, ON M5X 1C7, Canada

Support Hours

Monday to Friday, 9:00 AM to 5:00 PM (ET)

Response Time

We aim to respond to all inquiries within 1 to 2 business days. Response times may be longer during peak periods, promotional campaigns, or holidays.

Order Assistance

When contacting us about an order, please include your full name, order number, and a short summary of your request so we can assist you more efficiently.