Terms of service

Terms and Conditions

These Terms and Conditions govern your use of the Maple Vale Studio website and the purchase of products from our online store. By accessing our website or placing an order, you agree to be bound by these Terms and Conditions.

General

We may update, modify, or replace any part of these Terms and Conditions at any time by posting updates on our website. Changes take effect upon posting unless otherwise stated.

Eligibility

By using this website, you confirm that you are at least the age of majority in your province or territory of residence, or that you are using this website with the involvement and supervision of a parent or legal guardian.

Products and pricing

We make reasonable efforts to ensure product descriptions, images, availability, and pricing are accurate. However, errors may occur. We reserve the right to correct errors, update information, and cancel or refuse orders where necessary.

All prices displayed on our website are in Canadian Dollars (CAD) unless otherwise stated.

Orders

All orders are subject to acceptance and availability. An order confirmation email does not guarantee acceptance of your order. We reserve the right to cancel, decline, or limit any order at our discretion, including in cases involving suspected fraud, pricing errors, stock issues, or suspected misuse of our services.

Payments

Payment must be completed at checkout using one of the payment methods available on our website. By submitting payment information, you represent that you are authorized to use the selected payment method.

Shipping and delivery

Delivery timelines shown on our website are estimates only and are not guaranteed. Delivery may be delayed by carriers, customs, weather, public holidays, labour disruptions, or other circumstances beyond our control.

Returns and refunds

Returns and refunds are subject to our Refund and Returns Policy.

Website use

You agree not to use our website for any unlawful purpose, to violate any applicable laws or regulations, to infringe our rights or the rights of others, to distribute malicious code, or to interfere with the website’s functionality, integrity, or security.

Intellectual property

All content on this website, including text, product names, graphics, images, logos, branding, layout, and design elements, is owned by or licensed to Maple Vale Studio and is protected by applicable intellectual property laws. Unauthorized use is prohibited.

Limitation of liability

To the maximum extent permitted by law, Maple Vale Studio is not liable for indirect, incidental, special, or consequential damages arising from the use of our website or the purchase of our products. Nothing in these Terms is intended to exclude rights that cannot legally be excluded under applicable law.

Governing law

These Terms and Conditions are governed by the laws of the Province of Ontario and the applicable federal laws of Canada, without regard to conflict of law principles.